Refund policy

Return & Refund Policy — Gather & Co. LLC

At Gather & Co. LLC, we want you to love every item you receive. If something isn’t right, we’re here to help.

Eligibility for Returns

You may request a return within 30 days of receiving your order if the item meets the following requirements:

    •    The item is unused, unworn, and unwashed

    •    The item is in its original packaging (if applicable)

    •    The item is not a clearance, personalized, or final-sale item

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

    •    Intimates or personal hygiene products

    •    Beauty or grooming items

    •    Clearance or final-sale items

    •    Personalized or custom-made products

Defective, Damaged, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days so we can make it right.

We will replace the item or provide a refund at no additional cost.

How to Start a Return

To begin a return request, email our support team:

📧 support@gatherandcollc.com

Please include the following in your message:

    •    Your full name

    •    Order number

    •    Reason for return

    •    Photos (if the item is damaged or incorrect)

A member of our team will respond within 24–48 hours.

Refunds

Once your return is approved and inspected, we will issue your refund to the original method of payment.

Refund processing time may vary depending on your bank or card issuer.

Exchanges

We currently offer exchanges only for damaged, defective, or incorrect items.

Shipping Costs

    •    Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

    •    Original shipping fees are non-refundable.

Need More Help?

Our customer support team is here to assist you with any questions.

📧 support@gatherandcollc.com